Shipping Policy

Delivery Time

Once your order is placed, please allow 1–3 working days for processing. Orders placed during the week are typically processed within one working day. Orders placed on Friday evening or over the weekend may take a little longer to process.

Once your order has been processed and dispatched, delivery takes an average of 8–12 working days.

Placing an Order

The ordering process at Lara Wellington is designed to be as simple as possible. Simply visit the product page, select your desired item and click the "Add to Cart" button. Before proceeding, please ensure you have selected the correct variants.

When you are ready, click "Proceed to Checkout" and enter your delivery address details carefully. Once your information is confirmed, click "Continue to Shipping." On the shipping page, you will have the opportunity to review your address before clicking "Proceed to Payment."

At checkout, you can choose from the following secure payment methods:

  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • iDEAL

All payment options are SSL-encrypted, ensuring a safe and secure checkout experience.

Shipping Costs

We cover 100% of shipping costs on every order — no minimum order quantity required. All products are delivered straight to your door, completely free of charge.

Dispatching Your Order

We process and ship all orders as quickly as possible so you can enjoy your purchase without delay. To keep our prices fair and sustainable, we consolidate orders and dispatch them in batches once a minimum quantity has been reached. We appreciate your understanding as we work towards a better and more responsible way of doing business.

If you would like your order to be dispatched today, please reach out to us directly at support@lara-wellington.nz and our team will be happy to assist you.

Questions or Concerns?

If you have any questions about your order or our shipping process, please don't hesitate to contact our customer service team at support@lara-wellington.nz. We're always here to help.

FREE SHIPPING

FREE SHIPPING

We ship anywhere in NZ with NZ Post for fast and reliable delivery. Free shipping on all orders.

SECURE PAYMENTS

SECURE PAYMENTS

You can safely pay for your order using various payment methods at checkout.

30-DAY RETURN & EXCHANGE POLICY

30-DAY RETURN & EXCHANGE POLICY

Not completely satisfied? No worries — you can return or exchange your product within 30 days.